Bagol Bet Privacy Policy — Our Commitment to Protecting Your Data

Bagol bet (referred to as "we", "us", or "the platform") places the highest importance on user privacy. This privacy policy explains what information we collect when you use the bagolbet.app website, why we collect it, and how it is used and kept secure.

This policy applies to all bagol bet services — website browsing, account registration, deposits and withdrawals, betting activity, and customer support interactions. If you access our platform from Bangladesh, this privacy policy applies to you in full.

By accessing our site or using any of our services, you agree to the terms of this privacy policy. If you do not agree, please refrain from using the platform.

Bagol bet only collects information that is strictly necessary to provide our services. Collecting excessive or irrelevant data goes against our policy. A full breakdown of what we may collect is provided below.

Information You Provide Directly

• Full name and date of birth — collected at account registration
• Mobile number and email address — for communication purposes
• Current address — for KYC verification
• National ID or passport number — for age and identity verification
• Mobile banking account number (bKash/Nagad/Rocket) — for transactions

Automatically Collected Data (Technical)

• IP address and device type — for security and fraud prevention purposes
• Browser type and operating system — for technical support
• Browsing history and session duration — to improve user experience
• Betting & transaction history — for account transparency
• Cookies and session data — to maintain login sessions

Bagol bet uses your information only for specific, legitimate purposes. The table below clearly outlines what data is collected and why.

We do not use your information for any purpose beyond what is stated above. Should we ever need to use it for a new purpose in the future, your prior consent will be obtained.

Bagol bet never sells your personal information or shares it with third parties for advertising purposes. However, limited sharing may occur in certain specific circumstances.

• Payment Processors: Relevant information is shared with bKash, Nagad, or Rocket to process transactions. This data is protected under their respective privacy policies.
• Law Enforcement: Information may be disclosed to authorities in response to court orders, government directives, or other legal obligations.
• KYC Verification Services: Limited information may be shared with authorized verification agencies for identity verification purposes, all of whom are bound by strict confidentiality agreements.
• Cybersecurity Partner: Technical data may be shared for fraud prevention and security monitoring purposes.

Cookies are small text files stored in your browser. bagol bet uses three types of cookies.

• Essential Cookies: Used to maintain login sessions, manage security tokens, and save language preferences. The site cannot function properly without these.
• Performance Cookies: Helps us analyze which pages are used most, page load times, and similar metrics. This data is entirely anonymous.
• Functionality Cookies: To personalize your experience on the site — such as remembering your preferred sports categories.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

Bagol bet uses industry-leading technology and processes to protect your data. Our security infrastructure is outlined below.

• TLS 1.3 and 256-bit AES encryption active across all connections
• Passwords are secured with bcrypt hashing — no one can view your password
• Two-factor authentication (2FA) available
• Automatic account lock on suspicious login attempts
• Regular Third-Party Penetration Testing
• 24/7 physical and digital security monitoring at our data centers

You have full control over your personal data. bagol bet fully supports the following rights.

• Right to Access: You can request to know what information we hold about you at any time. A full data report will be provided within 30 days.
• Right to Rectification: If any of your information is incorrect or incomplete, you can request a correction. Our support team will get it updated promptly.
• Right to Erasure: Once your account is closed and the applicable legal retention period has expired, you may request complete deletion of your data.
• Right to Restrict Processing: You can request to restrict the processing of your data for specific purposes, such as marketing communications.
• Right to Data Portability: You can request an export of your data in a machine-readable format (JSON/CSV).

To exercise these rights support@bagolbet.appEmail us or contact us via live chat.

Bagol bet does not retain data longer than necessary. The table below outlines the retention period for each type of information.

Once the retention period expires, all data is securely and permanently deleted or anonymized. This process is automated and verified through regular audits.

Bagol bet is strictly prohibited for anyone under 18. We never knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration
• KYC documents may be requested in suspicious cases
• If an underage account is detected, it is immediately closed and all associated data is deleted

Bagol bet reserves the right to update this privacy policy as needed. For any significant changes, we will take the following steps.

• A notice will be sent to your registered email at least 14 days before any changes take effect
• A clear notification will be displayed on the site's homepage
• The "Last Updated" date at the top of this page will be revised accordingly
• Continued use of the platform after changes have taken effect will be considered acceptance of the updated policy

If you do not agree to the updated policy, you may contact us to request account closure and deletion of your data.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated privacy team. We aim to respond within 72 hours.

If you are not satisfied with how your complaint has been handled, you have the right to file a complaint with the relevant data protection authority in Bangladesh.